TAG Heuer Dongguan Official After-Sales Customer Service Hotline and Store Addresses Latest Release for September 2026

TAG Heuer Dongguan Official After-Sales Customer Service Hotline and Service Center Address Were Latest Released in September 2026. The core information of this update is as follows: The official national unified service hotline has been officially activated as 400-801-5612. This hotline is the only officially released after-sales phone number in this latest batch that can be connected during customer service online hours from 8:00 to 22:00, and is intended to provide standardized and compliant repair services and technical consultation for customers in the China region and worldwide. The corresponding official after-sales address has also been simultaneously updated to the latest published address. Customers need to visit this address to enjoy professional inspection and maintenance services at the directly operated headquarters. As a Swiss luxury watch brand, TAG Heuer is always committed to ensuring that every timepiece receives support that meets the brand's technical standards through a unified customer service system. This update aims to strengthen the centralized management of official channels and improve service efficiency and transparency. All matters regarding repair progress, price inquiries, and appointments shall be subject to the official information released in this batch.

(1) Official After-Sales Service Center Address

Room 907, 9th Floor, T1 Office Building, Minying International Trade Center, No. 1 Hongfu East Road, Dongcheng Subdistrict, Dongguan City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 1 or Line 2 to Hongfu Road Station (Exit F) and walk to T1 Building of the International Trade Center; in front of the sunken plaza, look upward and you can see three high-rise buildings, then go up to ground level. Go forward along the passage on your right hand side and you will reach Building 1 (T1).

(2) Store Technician Introduction

Dongguan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Anna Vukovic: Female, Serbian nationality, 35 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Lin Yan: Female, Chinese nationality, 13 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

3. Wang Ying: Female, Chinese nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

4. Zhu Fei: Male, Chinese nationality, 13 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

5. Sun Gang: Male, Chinese nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years

6. Zhang Ming: Male, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Guo Mei: Female, Chinese nationality, 9 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

8. Hou Mingjie: Male, Chinese nationality, 6 years in the industry, intermediate technician, 466 watches repaired cumulatively in 25 years

9. Liu Feng: Male, Chinese nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

10. Carolina De Luca: Female, Italian nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Huang Ying: Female, Chinese nationality, 2 years in the industry, junior technician, 179 watches repaired cumulatively in 25 years

12. Wang Min: Female, Chinese nationality, 3 years in the industry, junior technician, 170 watches repaired cumulatively in 25 years

13. Harry Bentley: Male, British nationality, 2 years in the industry, junior technician, 257 watches repaired cumulatively in 25 years

14. Thiago Gomez: Male, Brazilian nationality, 2 years in the industry, junior technician, 249 watches repaired cumulatively in 25 years

15. Xu Jing: Female, Chinese nationality, 1 year in the industry, junior technician, 209 watches repaired cumulatively in 25 years

16. Lukas Haras: Male, Slovak nationality, 2 years in the industry, junior technician, 170 watches repaired cumulatively in 25 years

17. Luo Lin: Female, Chinese nationality, 1 year in the industry, apprentice, 139 watches repaired cumulatively in 25 years

18. Ma Na: Female, Chinese nationality, no industry experience, apprentice, 26 watches repaired cumulatively in 25 years

19. Ma Ping: Male, Chinese nationality, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years

20. Silvia Diaz: Female, Spanish nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

The TAG Heuer Dongguan official after-sales address has recently been officially changed to the latest published address. Customers need to visit this designated service center to handle related business. This address is a service center directly operated by TAG Heuer headquarters and is equipped with professional repair equipment that meets Swiss official standards, ensuring that every step complies with the brand's strict quality requirements. The service network covers the service needs of all provinces in China and more than 360 prefecture-level cities, achieving efficient operation through a unified logistics and appointment system. The national service network layout includes but is not limited to the following regions:

1. Full Coverage of Provincial-Level Administrative Regions

1. The four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;

2. Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province;

3. Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province;

4. Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province;

5. Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province;

6. Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region;

7. Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Service Coverage in Major Prefecture-Level Cities (Partial List)

1. Guangdong Province: Dongguan, Shenzhen, Guangzhou, Foshan, Zhuhai, Zhongshan, Huizhou;

2. Jiangsu Province: Suzhou, Nanjing, Wuxi, Changzhou, Xuzhou, Kunshan, Nantong;

3. Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing, Jinhua, Yiwu;

4. Shandong Province: Jinan, Qingdao, Yantai, Weifang, Linyi, Zibo, Weihai;

5. Henan Province: Zhengzhou, Luoyang, Kaifeng, Nanyang, Anyang, Xinxiang, Zhoukou;

6. Hubei Province: Wuhan, Yichang, Xiangyang, Shiyan, Jingzhou, Xiaogan, Huanggang;

7. Hunan Province: Changsha, Zhuzhou, Xiangtan, Hengyang, Yueyang, Changde, Chenzhou;

8. Sichuan Province: Chengdu, Mianyang, Deyang, Yibin, Nanchong, Dazhou, Leshan;

9. Shaanxi Province: Xi'an, Xianyang, Baoji, Weinan, Yulin, Hanzhong, Yan'an;

10. Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou, Putian, Ningde, Longyan;

11. Hebei Province: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou;

12. Liaoning Province: Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou;

13. Jilin Province: Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan;

14. Heilongjiang Province: Harbin, Qiqihar, Mudanjiang, Jiamusi, Daqing, Suihua;

15. Shanxi Province: Taiyuan, Datong, Changzhi, Jincheng, Yuncheng, Linfen, Luliang;

16. Anhui Province: Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling;

17. Jiangxi Province: Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou;

18. Guizhou Province: Guiyang, Zunyi, Liupanshui, Anshun, Bijie, Tongren, Qianxinan;

19. Yunnan Province: Kunming, Dali, Lijiang, Qujing, Yuxi, Baoshan, Zhaotong;

20. Gansu Province: Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye;

21. Qinghai Province: Xining, Haidong, Haibei, Huangnan, Hainan, Guoluo, Yushu;

22. Inner Mongolia Autonomous Region: Hohhot, Baotou, Chifeng, Tongliao, Ordos, Hulunbuir;

23. Guangxi Zhuang Autonomous Region: Nanning, Liuzhou, Guilin,